client management for groomers

Powerful Client Management for Grooming Businesses

Powerful Client Management for Grooming Businesses

Deliver a smoother experience for pets and their parents with grooming software that keeps communication clear, records organized, and appointments on track.

Deliver a smoother experience for pets and their parents with grooming software that keeps communication clear, records organized, and appointments on track.

Manage Your Grooming Clients with Groomer.io

Streamline communication, organize records, and personalize every visit
with Groomer.io’s customer management tools.

Discover Groomer.io’s pet grooming booking software, designed to simplify how you manage online appointments for groomers.

Appointment Completed Calls & SMS:

Give every client a personal touch when their pet is ready—record your voice once, and Groomer.io handles the rest.

Automated Enroute Calls & SMS:

Mobile groomers can send “On our way” alerts with a tap. Avoid no-shows and keep clients informed in real-time.

Unlimited SMS Messaging:

Text like a pro with a dedicated business number. No caps, no personal phone use, and total message control.

Pet History & Notes:

Track every groom with detailed Appointment Notes, Pet Notes, and a photo from their latest appointment. Look back or plan ahead with ease.

Communicate Seamlessly with Clients from Anywhere

Groomer.io’s grooming client management software keeps your inbox organized and your clients happy.

Unlimited SMS + MMS from a real business number (no more using your personal phone)

Voice calls + voicemail + SMS backup for "ready for pickup" and "on our way" alerts

Schedule confirmations, reminders, and follow-up messages—sent automatically

Mass messaging tools for promos, closures, and important updates

Two-way texting with clients—view replies, search messages, and send updates from the app

Access and manage conversations seamlessly across the app and devices, wherever work takes you

Groomers using messaging tools report $400 in new bookings per campaign!

Communicate Seamlessly with Clients from Anywhere

Groomer.io’s grooming client management software keeps your inbox organized and your clients happy.

Unlimited SMS + MMS from a real business number (no more using your personal phone)

Voice calls + voicemail + SMS backup for "ready for pickup" and "on our way" alerts

Schedule confirmations, reminders, and follow-up messages—sent automatically

Mass messaging tools for promos, closures, and important updates

Two-way texting with clients—view replies, search messages, and send updates from the app

Access and manage conversations seamlessly across the app and devices, wherever work takes you

Groomers using messaging tools report $400 in new bookings per campaign!

Communicate Seamlessly with Clients from Anywhere

Groomer.io’s grooming client management software keeps your inbox organized and your clients happy.

Unlimited SMS + MMS from a real business number (no more using your personal phone)

Voice calls + voicemail + SMS backup for "ready for pickup" and "on our way" alerts

Schedule confirmations, reminders, and follow-up messages—sent automatically

Mass messaging tools for promos, closures, and important updates

Two-way texting with clients—view replies, search messages, and send updates from the app

Access and manage conversations seamlessly across the app and devices, wherever work takes you

Groomers using messaging tools report $400 in new bookings per campaign!

Track Pet Preferences & Notes Like a Pro

Personalize each visit with grooming software that remembers the details for you.

Client Notes: private notes about pet parents

Pet Notes: preferences, behavior, etc. — auto-applied to every appointment

Appointment Notes: cut style, services, products used — all saved in visit history.

Follow-Up Notes that carry through to checkout

Whether you groom 5 pets or 50, Groomer.io’s grooming software with pet history and notes helps you stay consistent and client-ready.

Track Pet Preferences & Notes Like a Pro

Personalize each visit with grooming software that remembers the details for you.

Client Notes: private notes about pet parents

Pet Notes: preferences, behavior, etc. — auto-applied to every appointment

Appointment Notes: cut style, services, products used — all saved in visit history.

Follow-Up Notes that carry through to checkout

Whether you groom 5 pets or 50, Groomer.io’s grooming software with pet history and notes helps you stay consistent and client-ready.

Track Pet Preferences & Notes Like a Pro

Personalize each visit with grooming software that remembers the details for you.

Client Notes: private notes about pet parents

Pet Notes: preferences, behavior, etc. — auto-applied to every appointment

Appointment Notes: cut style, services, products used — all saved in visit history.

Follow-Up Notes that carry through to checkout

Whether you groom 5 pets or 50, Groomer.io’s grooming software with pet history and notes helps you stay consistent and client-ready.

Save Time with Smart Reminders & Workflows

Automated workflows keep your schedule moving and clients engaged:

Comeback Reminders sent after a set number of weeks—boost repeat business

Appointment Reminders sent 72, 48, or 24 hours before—let clients confirm or cancel

Appointment Status Tracking from your Today screen—update status from driving to in-progress to completed

Save Time with Smart Reminders & Workflows

Automated workflows keep your schedule moving and clients engaged:

Comeback Reminders sent after a set number of weeks—boost repeat business

Appointment Reminders sent 72, 48, or 24 hours before—let clients confirm or cancel

Appointment Status Tracking from your Today screen—update status from driving to in-progress to completed

Save Time with Smart Reminders & Workflows

Automated workflows keep your schedule moving and clients engaged:

Comeback Reminders sent after a set number of weeks—boost repeat business

Appointment Reminders sent 72, 48, or 24 hours before—let clients confirm or cancel

Appointment Status Tracking from your Today screen—update status from driving to in-progress to completed

See Groomer.io in action

Start saving time and growing your business, today!

Built for mobile groomers and salon teams.

See Groomer.io in action

Start saving time and growing your business, today!

Built for mobile groomers and salon teams.

See Groomer.io in action

Start saving time and growing your business, today!

Built for mobile groomers and salon teams.